ONLINE PURCHASE OF TICKET
USER HELP

The online booking is a simple procedure which allows you to reserve your seat and buy your ticket through the internet.

The online booking facility is offered by the website of Olympic Airlines at www.olympicairlines.com, either via the Homepage or via the option "Book Now" of the navigation bar.
 
The visitors of the local websites of OAL may reach this facility by clicking on the link "Book Online".

The following information will guide you step by step, to complete the procedure and buy your ticket online.



Step 1 – Search

You are requested to select one of the suggested options.
 
From
Select the city of your departure: click on the arrow and from the drop-down list select one city.

 
Departure Date
Select the date of your departure: click on the arrows or on the calendar and select a date. The calendar shows the current month. You can browse forward to following months by clicking on the arrow (»).
 
You can indicate that you wish to get results for alternative dates by clicking at the relevant field next to the calendar. Click on the arrow and select the number of the extra days.

To
Select your arrival city: click on the arrow and from the drop-down list select one city.

Return Date
Select the date of your return: click on the arrows or on the calendar and select a date. The calendar shows the current month. You can browse forward to following months by clicking on the arrow (»).
 
You can indicate that you wish to get results for alternative dates by clicking at the relevant field next to the calendar. Click on the arrow and select the number of the extra days.

Type of Journey
You are given 2 options:
l Return = which means that you wish to return to your departure city.
l One Way = which means that you wish only to go to your destination city.
 
Click on the circle of your choice.

Passengers
There are 3 passenger types available: Adults, Children, and Infants. Click on the arrow and select the number of passengers per type. According to the International Regulations, only one infant per adult is allowed.

Options - Type of Fare
“All fares• is set by default.
 
Click on the arrow and select your preferable fare, if you have one, otherwise continue.
The differences between the Types of Fares are related to:
 
l The restrictions regarding changes, cancellations and child / infant discounts
l The price (the lowest price, the most restriction apply)
l The service (more privileges for business class passengers)
 
For further information, please go to F.A.Q..

Click on “Continue• to go to the 2nd step.



Step 2 – Select

This page shows the Flight and Fare availability of the flights for the requested dates. Only the available flights are displayed, by departure time (first the direct flights and then the connecting flights).
 
Select you preferable flight and fare by clicking on the corresponding circle. Repeat, for your return flight.
 
If there is no flight available the day you have requested, you can search for availability the previous or the next day by clicking on the corresponding links.
 
Fares are quoted per passenger. Taxes are not provided at this page. Exact value of taxes will be displayed on the following page.
 
The child and infant fares are displayed when the mouse is placed over the selected fare and flight.
 
Type of aircraft can be displayed by clicking on the flight number.

Click on “Continue• to go to the 3rd step.



Step 3 – Review

At this page you review the details of your flight plus the Fare Analysis. You must check carefully your itinerary before you go to the next step. In case you realize that you have selected the wrong flight or fare, click on “Back• button to return to the previous step and select the correct flight or fare.
 
To continue, click on the links of “Terms & Conditions• section and read the Fare Conditions and the Terms & Conditions of Carriage. Confirm that you have read and you accept the terms and conditions by ticking in the corresponding box.

Click on “Continue• to go to the 4th step.



Step 4 – Purchase

At this page you have to register the passenger data, the contact details and the payment details in the corresponding fields.

Your Itinerary / Fare Summary
In the right corner of the page, you can see once again all your flight details and the fare analysis. In case you realize that you have selected the wrong flight or fare, click on “Back• button to return to the previous step and select the correct flight or fare.
 
If you agree with the displayed itinerary and fare, you can go on.

Passengers
Register all Passengers’ data in the corresponding fields.
To register the Title (adults) and the Gender (children), click on the arrow and select the proper Title or Gender.
 
Type the First Name and the Last Name for each passenger in capital characters.
Type the Birth-date of each child / infant, in a format as indicated in the corresponding fileds (dd/mm/yyyy, f.i. 01/01/2007).
 
If you are members of the Icarus Frequent Flyer Program, type the Icarus card number of each passenger at the Frequent Flyer fields, otherwise, skip these fields.

Contact Details
Click on the arrow and select the Phone-type of the phone number you intent to register.
Click on the arrow and select your country from the drop-down list; the country code will be automatically registered. Type the area code and then the phone number, with no spaces, dots, dashes or slashes.
 
Type your e-mail address. All correspondence related to your reservation, including the confirmation-email, will be send to this address.
 
Type one more time your e-mail address to confirm that there are no misspellings.
Confirm that you wish to be contacted about promotions and special offers, by ticking in the corresponding box. In case you do not wish to receive such information, skip the box.

Payment Details
Click on the arrow and select the Type of the credit card which will be charged for the ticket(s) purchase.
 
Type the Name of the credit card Owner, exactly as it is shown on the card – but without the patronymic name or initial (father name).
Type the credit card number.
 
To register the Expiry Date, click on the arrows and select the proper month and year.
Type the Security code of the credit card. For further information click on “What’s this?•.
Register the Payment Contact (contact details for issues related to the payment): if you wish that we use the phone-number that you have already registered in the previous section, tick in the box “Use Contact Details•. If you want to register another phone-number, click on the arrow and select the Phone-type of the phone number you intent to register. Click on the arrow and select your country from the drop-down list; the country code will be automatically registered. Type the area code and then the phone number, with no spaces, dots, dashes or slashes.

Ticket Collection Details
At this section you are informed whether your ticket is electronic (e-ticket) and if it is not, you are given the necessary ticket collection details.

Click on “Continue• to go to the 5th step.



Step 5 - Confirmation

Congratulations! Your transaction was successful!
 
At this page is shown your Booking Reference (reservation code), the passenger data, the fare and the ticket collection details.
 
Soon, you will receive a confirmation e-mail to your e-mail address.